Fix KMODE_EXCEPTION_NOT_HANDLED (Blue Screen) after Update SP2 and Use USB Logitech mouse

This message problem KMODE_EXCEPTION_NOT_HANDLED Blue Screen occurs After Update Service Pack 2 and You Use Logitech Mouse Drivers
After you install Windows 2000 Service Pack 2, you may receive the following STOP error message:
KMODE_EXCEPTION_NOT_HANDLED
DRIVER_CORRUPTED_EXPOOL

This Problem KMODE_EXCEPTION_NOT_HANDLED Blue Screen occurs because :
This Problems occurs because you use a USB Logitech mouse and have Logitech Mouseware version 9.29.2 or earlier installed.

How to fix Problem KMODE_EXCEPTION_NOT_HANDLED Blue Screen :
STEP 1 :
If you choose to create a Service Pack 2 uninstall folder, follow these steps:

1. Start to the Windows 2000 Recovery Console.
2. Log on with the administrator password.
3. Type the following lines and press ENTER after each line:
cd $Ntservicepackuninstall$
copy i8042prt.sys c:\winnt\system32\drivers (press Y to overwrite the file)
4. At the prompt, type exit, and then press ENTER to restart.

or

STEP 2 :
If you do not want to create a Service Pack 2 uninstall folder, follow these steps:
1. Start to Windows 2000 Recovery Console.
2. Log on with the administrator password.
3. Type the following lines and press ENTER after each line:
cd system32\drivers
ren L8042pr2.sys L8042pr2.old
copy i8042prt.sys L8042pr2.sys
4. At the prompt, type exit, and then press ENTER to restart.

or

STEP 3 :
Download an updated version of MouseWare. To do so, visit the following Logitech Web site:
http://www.logitech.com

Related Post :